I speak with a lot of managers and decision makers every day, who are tired of switching cleaners, they say they have gone through trials before and end up with the same inconsistent type of cleaning provider who promises the world to get the contract, put cleaning team in place to take care of their sites and just disappear.

 Instead of the promise of a top-notch cleaning management those managers end up with:

– No further training provided

– No regular visits for standard checks

– No frequent stock controls

– No point of contact

– No cover staff provided for illness and holidays

– Lack of care and accountability

Here are just two reasons why you shouldn’t stick to the devil you know:

Reinforcement of negative patterns: By keeping up with negative you will perpetuate negative patterns and behaviours.

Stagnation: By sticking the usual you become complacent, preventing you to explore new possibilities to work with companies that really cares about yours and their reputation.

It’s important to recognize when a situation is not serving your best interest and move on from it, and this goes for business and life.

There are a lot of companies out there who like Nova, really cares about providing a good service to their clients and its beyond frustrating seeing companies who doesn’t really give the client the right importance keeping long term contracts.

Think about the Band Aid analogy, sometimes we just cover the problem with a band aid, but it doesn’t mean the wound is not there, ripping it completely off may make you uncomfortable but is the right thing to do as after is done you will feel free!

So, RIP OFF THAT BAND-AID and don’t set yourself with less than you deserve as a client who is paying to have this hassle off from your hands.

Think new, Choose Nova!

Mara Alves